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Below are answers to common questions about Rainfrog. If you need more help, email support@rainfrog.ai.

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Getting started

You can create a free account to explore projects, browse workflows, and set up your asset library. Generating images and video, and downloading outputs, requires an active paid plan (Hobby, Pro, or Ultra) with credits.
Rainfrog works best in modern desktop browsers: Chrome, Firefox, Safari, and Edge (latest versions recommended). The node canvas is not optimized for mobile — use a desktop or laptop.
No. Rainfrog is built so you direct generation by connecting asset nodes on the canvas. An optional Text node exists when you want extra direction, but you do not need prompt engineering to get started.

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Generation & output

Check the following:
  • Asset nodes are connected to the correct generator inputs
  • Product and character references are sharp and well lit
  • Try a higher-fidelity model on the Image Generator for final detail (credit cost updates on the node)
  • For edits, wire a previous result into References on a new Image Generator while keeping brand assets connected
An Image Generator run adds a new result to that node’s history (you can keep iterating on the same node). A Full Body Generator run produces front, side, and back views. Build a multi-image campaign by iterating with locked assets or by using several generators in one project.
Time varies with model, settings, and load. Video takes longer than stills. Pro and Ultra plans are prioritized during busy periods. Keep working on the canvas while jobs run in the background queue.
Yes. Images generated with your account and your uploaded assets are yours to use commercially, subject to the Terms & Conditions.

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Credits & billing

Cost depends on the node, model, and settings. The exact amount for your current configuration is shown on the generator before you click Generate.
  1. Buy a top-up from Manage Plan (Top up credits / Buy 1,000 credits). Top-ups stay until you use them.
  2. Upgrade to a higher plan for a larger monthly allotment.
  • Subscription credits roll over when your plan renews
  • Top-up credits stay available until you use them
Contact support@rainfrog.ai with your account email. Billing access issues are typically resolved within one business day.

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Assets & storage

JPG and PNG are recommended for products, characters, and environments. Upload the highest-quality reference you have — clarity improves fidelity.
No. Asset deletion is permanent. Re-upload the original file if you still have it locally.
Keep local copies of important reference images before deleting them from Rainfrog.
  • Delete unused assets under Assets
  • Upgrade — Hobby includes 5 GB, Pro 10 GB, Ultra 20 GB
Yes. Library assets are available across all projects in your account.

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Account & support

Rainfrog accounts are individual today. For agency or multi-seat needs, contact info@rainfrog.ai.
Email support@rainfrog.ai from your account address with subject “Account Deletion Request.”
Account deletion is permanent. Download anything you want to keep first.